Analyst Reports

Forrester Study: The Total Economic Impact of DocuSign

While it’s easy to understand how business agreement technologies like e-signature can accelerate and simplify the way you do business, it’s harder for organisations to quantify these benefits in monetary terms.

That’s why DocuSign commissioned Forrester to conduct a Total Economic Impact™ (TEI) study to determine the potential ROI of DocuSign, covering benefits, costs, risk, and flexibility – a key the first step towards modernising your System of Agreement. 

Forrester Consulting designed a composite organisation to represent its findings from customer feedback. Key findings include:

  • 11,400 hours of annual productivity gains
  • £332,655 of financial benefits over 3 years
  • 121% ROI and payback in less than 6 months

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