8 of your latest electronic signature software questions, answered

8 of your latest electronic signature software questions, answered

The best electronic signature software is easy to use across all of the agreements that your business makes with customers, suppliers, and employees. It allows you to:

  • Integrate with other apps and document management systems
  • Use ready-made templates
  • Verify a customer’s identity

As part of the DocuSign Agreement Cloud™, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time.

In this in-depth guide, we answer 8 of your latest electronic signature software questions.

1. How secure is your electronic signature software?

Trust is critical when sharing agreements with your business partners, clients and employees. It’s essential to review the cybersecurity capabilities the solution has. DocuSign eSignature follows industry best and has the highest level of global information security assurance available today and provides customers assurance that DocuSign meets stringent international standards on security. We also have a compliance team and provide support and security resources to you as our customer.

2. How does your electronic signature software protect customer data?

Protecting our customers’ data privacy is a top priority for us. You can trust DocuSign with this critical business and personal information. We are committed to GDPR compliance and other data protection practices.

3. How does your electronic signature software stay compliant?

It’s important to choose an electronic signature vendor that provides continuous monitoring of the security and privacy landscape so that you ensure your agreements continue to comply with the latest requirements.

At DocuSign, we adhere to industry standards. We also have a dedicated team of experts across privacy, information security, physical security, internal audit, compliance, and supplier risk.

4. How can I integrate this system into my existing processes?

Take time to consider the other software systems you use in your business each day. Find out if DocuSign eSignature can integrate with tools that you already use and if you have a need for an API for custom-built integration. Using a pre-built integration is a really straightforward way to adopt electronic signature technology into your existing workflow.

5. Is this solution innovative enough for my business?

When you buy a SaaS product (software as a service), one of the benefits is a seamless rollout of new capabilities, features and updates. DocuSign constantly improves user experience and adds features that make the product more helpful, to keep pace with the expectations of your customers and business partners.

6. How scalable is the solution?

We’re often asked if this electronic signature software solution will meet the needs of your company now and in the future, and if it can be rolled out across different functions and departments.

DocuSign eSignature is being used across sales, HR, legal, procurement, IT and more departments across the globe. It’s a tool that works for everyone.

An electronic signature solution is part of a bigger agreement process, and there are steps involved in preparing and acting on agreements that can slow a process down.

DocuSign eSignature can digitally transform how you do business across your entire agreement process and modernise your system of agreement.

7. Can I sign a document on my phone?

Today, it’s increasingly common for agreements to be signed from anywhere on a mobile device. An increasing number of businesses operate globally, with clients based all over the world, staff that work remotely, and job candidates based in other locations. That's why we offer a seamless electronic signature software experience on mobile.

Viewing a PDF on a smartphone can be a source of real frustration for users. A business agreement that is easier to view, read and sign on mobile has a faster and higher completion rate. More importantly, it allows you to offer a better user experience for your most important connections.

8. Can I trial your electronic signature software for free?

Yes, you can check out DocuSign eSignature for free. Set up a DocuSign free trial account to get started.

Want to know more? Discover almost everything you need to know about electronic signatures in this blog post.