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Category: DocuSign Support (page 1 of 2)

Ron Hirson introduces DocuSign Agreement Cloud to London community

The DocuSign office in London was buzzing with activity earlier this month, as customers, partners and employees gathered for the local unveiling of the DocuSign Agreement Cloud. Launched globally in March and reported in the…
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Automation-Driven SecOps: Making Needles Pop-out of the Haystack

By Roland Dela Paz, Senior Information Security Engineer, DocuSign Recently, we talked about Pescatore – our in-house built Phishing classification system that was recently awarded as an honoree of the 2019 CSO50 Award from IDG’s…
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Pescatore: A real time URL classification system for SOCs

Author: Roberto Sponchioni Phishing is a form of identity theft in which cyber criminals build replicas of target websites in order to steal sensitive information such as username/password, credit card details and other sensitive information….
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Knowledge Market: DocuSign Policies & Procedures Design Worksheet

True modernisation involves fundamentally changing business processes. While every organisation already has a system of agreement — many of these systems are still reliant upon inefficient processes such as scanning, faxing, and overnighting paper agreements….
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The New DocuSign Trust Centre: Trust Starts Here

Today we’re pleased to introduce our new Trust Centre. The DocuSign Trust Centre is a single source that customers can visit to learn more about legal, privacy, compliance, security, and system performance information related to DocuSign’s…
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DYK: Nearly 100,000 users viewed multiple support content pages last month

DocuSign’s help and support portal is dedicated to customer success with Digital Transaction Management. We know that you’re making an investment when you buy DocuSign, and we’re here to ensure that your investment pays off quickly. As such, DocuSign…
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DocuSign update on recent phishing attack

UPDATE: We have just posted some of the most frequently-asked questions from the past 12 hours over on our DocuSign Trust Center. We will continue to update this blog with new information as it becomes…
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Change is Good. The DocuSign Adoption Kit Makes it Easy

Want to accelerate your business by making the transition to digital? DocuSign’s Adoption Kit will help you make the leap simply and successfully.  Making the digital leap has proven, immediate benefits: increased revenue, greater efficiency, and…
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Control: You Want It, We’ve Got It

DocuSign customers often want to restrict the content of email messaging from the web application.  This is most common with financial services and insurance customers where electronic communications are monitored for compliance. Alternatively, some customers…
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Welcome to the DocuSign Customer Support Center!

When DocuSign set out to re-engineer the way we provide support, one of the key tenets we focused on was making it easier for you to get the information you needed, when and how you…
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