Our objective at DocuSign? To simplify needlessly complex tasks. This means making our technology available to anyone who wishes to sign, send, and receive documents more efficiently.

The Accessibility Support Feature does just that: This development allows blind and visually impaired individuals to manage documents by permitting screen reader applications to read instructions, envelope documents, and DocuSign tags.

How exactly does it work?

The accessibility support feature allows screen readers to provide an audio version of the documents in an envelope and the DocuSign tags. This feature has been tested with the NonVisual Desktop Access (NVDA©) open source screen reader. However, it has also been designed to work with most other screen readers. Recently, the DocuSign accessibility support feature was used to register sight and vision impaired participants during Swim for Sight’s annual event benefitting That Man May See and USCF Department of Ophthalmology. 

To get started, the sender simply needs to:

  1. Specify the order the text and tags are read to the signer through the use of numbered reading zones on envelope documents.
  2. Use the web application to add tags.

While the process is entirely customisable, we recommend assigning just one tag to each reading zone.

Once the signer receives the document:  

  1. They will be asked if they would like the screen reader to read the documents and tags.
  2. The signer may then use the Tab key to move from one reading zone to another. The text and tags in a reading zone will be read to the signer.

Want to learn more?

Send an Envelope with Accessibility

Create a Template with Accessibility

Export Reading Zone Information