The “We Are DocuSign” blog series places the spotlight on employees from a variety of departments and provides a peek into what it’s like to work at DocuSign. This week, we sat down with KC, Senior Director of Business Development, to chat about her day-to-day work, what she admires about her colleagues, and something none of her co-workers know about her.
Q: What do you do at DocuSign?
I’m on the business development team and am responsible for our SAP strategic partnership.
Q: What do your friends and family think you do?
[Laughs] They think I work with computers.
Q: What is the best thing about working at DocuSign?
The best thing about working here is the opportunity to explore multiple aspects of a job. I’ve been here a long time — about 4 years. In my job, in particular, I wear many hats — whether that be customer support, sales, marketing or business development –you name it. So, I’d definitely say having a dynamic job and being able to experience varied facets of the job is my favorite part. It means I’m never bored.
Q: What department do you work in at DocuSign and what does that team do?
I work on the business development team. We manage partnerships with companies that are interested in either integrating their solution with DocuSign or reselling DocuSign to their customers. We help partners find gaps in their solutions that DocuSign may be able to fill. Microsoft, SAP, Apple, Google, IBM are just some of the partners the wider team works with.
Q: How is that team different than other teams at Docusign? Is there anything special about your team’s dynamic?
We’re small but mighty. We touch lots of areas and work with just about every single area of the business. We have to be sure we’re building strong relationships with our internal folks as well as the external partners that we manage. The job is also customer-facing. So, you have to maintain that element of thinking of yourself as a customer at all times.
Q: What is the best advice you can give to somebody starting a new job in your department at DocuSign?
Don’t be shy. Ask lots of questions. There is no set playbook. So, being flexible and curious are very important. Don’t be afraid to question how we do things.
Q: What traits do you most admire in your colleagues at DocuSign?
I admire my colleagues’ perseverance, resilience and their ability to get things done. My team members roll up their sleeves and get deep. They get involved. They make things happen.
Q: What traits do you think your DocuSign colleagues most admire in you?
Probably the same.
Q: What is something most of your colleagues at DocuSign don’t know about you?
When I was in college, I wrote a speech for the Attorney General at the time. And, she actually read it. That was before I was familiar with the concept of speech writers — I thought all politicians wrote their own stuff. I went to the event she was hosting, and she started reading my speech I was like, “Holy cow.” Honestly, it was not that great of a speech, but attending the event was eye-opening.
Q: Where is your favourite place to work or have a meeting at DocuSign and why?
I’m on the road a lot. I would say anywhere that I have power in my laptop and my cell phone is fully charged.
Q: What is the best project you ever worked on at DocuSign and why?
Getting the SAP reseller partnership together was and is my best project at DocuSign. That’s the partner I manage. They’re very strategic in a lot of ways. It was a tough negotiation. So, I took it from the beginning and now am starting to see the results of all that work. It has been really exciting.
Q: If you were not working at DocuSign and could do anything in the world, what would you be doing/do next?
A nutritionist. I’d like to help people get healthy which would entail not letting them in the snack room!
Q: What is the secret for you to happiness?
Sleep. Having a really good laugh. And to see the humor in any situation.