The “We Are DocuSign” blog series places the spotlight on employees from a variety of departments and provides a peek into what it’s like to work at DocuSign. This week, we sat down with Miles, Vice President of Industry Marketing.
Q: What do you do at DocuSign?
I run Industry and Segment Marketing.
Q: What do your friends and family think you do?
My kids think I slay dragons. My wife thinks I talk and throw parties for a living.
Q: What is the best thing about working at DocuSign?
The best thing about working at DocuSign is the people. I was an athlete growing up. Working with the people here… it’s like being on an All-Star team.
Q: How is that team different than other teams at Docusign? Is there anything special about your team’s dynamic?
I was born in Oceanside, New York, and have east coast blood. New Yorkers tell it like it is. It’s more efficient to be direct. So, candor is a defining characteristic of the team I lead. We are very much focused on doing the best job possible and making DocuSign a success. We openly speak about what’s working and what’s not.
Q: What is the best advice you can give to somebody starting a new job in your department at DocuSign?
Get ready to pick up a shovel. DocuSign’s a place for people who get stuff done. We’re not short on good ideas or opportunity. Some really good solid execution is all that separates us from what’s possible.
Q: What traits do you most admire in your colleagues at DocuSign?
Intellectual horsepower. People are very, very bright at DocuSign. Out of that comes great ideas. They also know how good businesses operate. How you should communicate, how meetings should be run, how to give and receive critical feedback, the importance of team building, attention to detail, a level of polish and presentation — people at DocuSign have all those foundational skills.
Q: What traits do you think your DocuSign colleagues most admire in you?
I am a realistic optimist. It’s not just a silver lining thing. I’m a huge believer in being positive, defining stretch goals and realising what’s possible.
Q: What is something most of your colleagues at DocuSign don’t know about you?
My wife and I make wine. We bought a house with a vineyard about 5 years ago, and now we are addicted to wine making. It’s the ultimate, unsolvable algorithm. It is can be a pretentious business — so, we try to keep it very low key. We’ve actually won several blind taste tests with friends.
Q: What is your favourite snack from the DocuSign kitchen?
My favourite? — the chocolate almonds. I’d eat them constantly if I could. But regular roasted almonds are my afternoon staple.
Q: Where is your favourite place to work or have a meeting at DocuSign and why?
My favorite room is the large conference room called Grand Canyon on the 14th floor. I just love the light. The newer floors have higher ceilings. They’re really nice spaces. We definitely made an investment in the physical space, and it’s really nice.
Q: What is the best project you ever worked on at DocuSign and why?
My team was selected by our CMO to work on a project to foundationally update the company messaging and describe why DocuSign is valuable. Why customers choose us. Why we’re unique. We successfully rolled it out to the company worldwide over a three-month period and got the company to speak consistently about what’s valuable about DocuSign. To be responsible for the words, stories and proof points of Why DocuSign — it was really rewarding.
Q: If you were not working at DocuSign and could do anything in the world, what would you be doing/do next?
I’d start a non-profit focused on granting funds for artists who cannot afford to realise their vision. It’s a rite of passage when you’re able to realise your creative or artistic side. Some people struggle to do that because they just don’t have the funds. If you’re cursed with being a metalworks artist and your vision is a 100-foot sculpture, it can be frustrating. People have large-scale projects in their head and can’t realise them. To be able to realise that is a pure way of giving.
Q: What is the secret for you to happiness?
Find and follow your passion – and have fun along the way.