Since inception in 2003, DocuSign has been on a mission to accelerate business and simplify life for companies and people around the world.

We pioneered the development of e-signature technology, and today offer the world’s #1 e-signature solution. It’s just part of our broader cloud-based System of Agreement Platform, which allows companies of all sizes and across all industries to quickly modernize and digitize the entire agreement process—all the way from preparing agreements to signing, enacting and managing them—from almost anywhere in the world, on practically any device.

Our value is simple to understand: Legacy, paper-based agreement processes are manual, slow, expensive, and error-prone. We eliminate the paper, automate the process, and connect it to all the other systems that businesses are already using.

Our platform has 350+ prebuilt integrations with popular business apps. In addition, our API enables embedding and connecting DocuSign with customers’ websites, mobile apps, and custom workflows. All told, today this enables more than 400,000 customers and hundreds of millions of users to measure turnaround time in minutes rather than in days, substantially reduce costs, and largely eliminate errors.

Fast Facts

  • More than 400,000 paying customers and hundreds of millions of users worldwide.
  • Seven of the top 10 global technology companies.
  • Eighteen of the top 20 global pharmaceutical companies.
  • Ten of the top 15 global financial services companies.

DocuSign has 3 establishments in Europe — France, United Kingdom and Ireland — as well as 3 European data centers in Frankfurt, Amsterdam and Paris

DocuSign is compliant with the current EU Directive for data protection. The company places the utmost importance on Customer documentation and the protection of personal data in accordance with its obligations under European data protection law.

DocuSign is approved for Binding Corporate Rules (“BCR”) as both a data processor and data controller from the European Union Data Protection Authorities. Considered the gold standard for data protection, Binding Corporate Rules (BCRs) are a strict set of rules for the members of the corporate family and are very difficult to obtain.

European Data Protection Authority (DPA) approval, which includes a lead DPA and two consulting DPAs, typically takes over two years and requires significant resources to draft, implement, and maintain. Only the most privacy-committed organisations successfully achieve BCR approval.

Additionally, we actively monitor regulatory guidance and interpretations of key GDPR requirements, to inform our ongoing efforts. We continually review our data protection program to ensure ongoing compliance.

EU Provisioned DocuSign Signature accounts can be configured to store eDocuments (the documents uploaded by that account for review or signature) in Europe on our European data centers.