The Digital Business: What Do Your Customers Expect?
Modern customers demand digital. Don’t get left behind.
Research shows that consumers across every sector of the economy simply expect to do business digitally, with 88% of consumers now expecting to complete transactions digitally. Businesses that can't meet these demands will rapidly lose ground to the competition and see revenues shrink. So, what can your business do to keep up with the pace?
Start by watching this webinar with Guy Washer, Managing Partner of Sapio Research, who conducted the study into digital expectations and experiences of consumers and business professionals in the UK. Uncover what your customers are thinking and hear how other businesses are taking action to deliver on those expectations.