Credit Unions Standardize on DocuSign For Electronic Signature

DocuSign eSignature Service Pays For Itself By Helping Credit Unions Accelerate Revenue, Lower Cost and Enhance Member Satisfaction

SAN FRANCISCO – September 26, 2011 – DocuSign announced today that more than 200 of the nation's largest credit unions have standardized on DocuSign for their electronic signature solution, streamlining account openings, consumer loan processing and internal approvals. Credit unions using DocuSign to accelerate revenue, reduce cost, and enhance member satisfaction include 66 Federal, Advantage Plus Federal, Alliant, All Valley Federal, America First, Bellco, Darden Employees Federal, Eastman, Eli Lilly, El Paso Employees Federal, Idaho Central, McGraw-Hill Federal, Tulsa Teacher’s, University Federal, University of Illinois Employees, and more than 200 others.

“With our track record in helping credit unions better serve their members with lower cost processes that accelerate speed to revenue, DocuSign has become the de facto industry standard for electronic signature,” said Keith Krach, chairman and CEO of DocuSign. “DocuSign is committed to ensuring credit unions are able to finish business faster with the easiest, fastest, most secure way to get a signature.”

“The cost savings, speed and convenience of DocuSign have already made a significant, positive impact on our business,” said Ericka Gorman of Alliant Credit Union. “DocuSign has paid for itself multiple times over.”

DocuSign’s electronic signature solution helps credit unions:

  • Accelerate speed to revenue - With transaction cycle times cut from weeks to minutes, close rates increased by 80% or more, and ‘Not In Good Order’ documents eliminated, DocuSign helps credit unions earn revenue sooner.
  • Lower cost - DocuSign saves credit unions time and money by reducing printing, faxing, and overnighting costs, eliminating the rekeying of member data, and increasing compliance.
  • Enhance member satisfaction - DocuSign increases member convenience with anytime, anywhere signing so members can open new accounts and loans in minutes online.

“The speed of the electronic signature and loan process really impresses our members,” said Rebecca Delich, Chief Loan Officer at Illinois State Police Federal Credit Union. “Everyone would rather sign electronically.”

DocuSign is Safe, Reliable and Secure, Ensuring Legally Binding eSignatures for Credit Unions

Credit unions have come to rely on DocuSign because the company’s eSignature technology is safe, reliable and secure. DocuSign provides the most robust member identity management and authentication solutions available to ensure legally binding signatures every time. In addition, DocuSign offers fully redundant SAS70 Type II tested data centers, network, policies, and procedures that have passed 100 percent of security audits with the world’s largest financial services institutions. And, DocuSign offers an enterprise-class global network with a track record of 99.99 percent system uptime; ensuring members continue to enjoy the high level of service they’ve come to expect from credit unions.

Credit unions interested in learning more about DocuSign’s electronic signature solution can visit DocuSign at the Credit Union National Association (CUNA) Operations Sales and Service Council in San Antonio, TX, September 25-28, 2011; the CUNA Lending Council Conference in New Orleans, LA, November 6-9, 2011; or by visiting