DocuSign and Vertafore Partner to Bring Digital Transaction Management to Insurance Agents

Joint Solution Helps Agents Accelerate Transactions to Earn Revenue Faster, Reduce Costs, and Delight Clients


SAN FRANCISCO, CA and BOTHELL, WA – MARCH 27, 2014  DocuSign Inc. (DocuSign) and Vertafore announced a strategic partnership to make DocuSign’s Digital Transaction Management (DTM) platform and industry-leading eSignature solution widely available from within the Vertafore Agency Platform™ and AMS360 Online, with integration into the Sagitta suite of products to follow later this year. DocuSign helps insurance agents keep business fully digital to accelerate speed to revenue, reduce costs, and increase security and compliance – all while providing clients with an easier, faster, more convenient and secure way to complete transactions.

“Vertafore’s innovative technology is used by more than 95 of the nation’s top 100 insurance agencies and we’re proud to bring DocuSign, the insurance industry standard for Digital Transaction Management, to our customers and their clients,” said Alex Lintner, CEO, Vertafore. “In a business where accuracy is paramount and speed in producing policies and processing claims is critical, integrating DocuSign into our products helps agencies of all sizes eliminate errors, increase security and compliance, and improve their profit margins with a better customer experience.”

“In our agency, minutes can make a difference. DocuSign coupled with our Vertafore systems has given us the competitive edge against our competition while ensuring that we’re complying with the signature requirements from our carriers," said Leif Hurst, Director of IT, CoVerica. "Plus, clients love doing business over e-signature and we’re no longer waiting for the mail or having to chase unsigned applications.”

DocuSign and Vertafore help joint customers like ABD Insurance & Financial Services and USI Insurance Services to:

  • Increase speed to revenue – DocuSign eliminates NIGO (‘Not In Good Order’) documents by guiding applicants through the signing process so no fields, initials, or signatures are ever missed – accelerating speed to revenue with more applications closed faster.
  • Slash costs – DocuSign eliminates the costs of printing, faxing, scanning, and overnighting documents for signature, as well as staff time to track down documents and signatures, and rekey data from paper applications.
  • Reduce E&O exposure – DocuSign helps businesses more easily obtain signatures on all needed forms, both those sent on to carriers, and those required for business records. DocuSign requires signers to fill out and sign forms completely, providing more consistency in documentation, and documents signed using DocuSign are stored securely in the cloud to provide a legally binding audit trail to drive increased compliance with agency E&O policy.
  • Delight clients – Clients can complete documents online in minutes – anytime, anywhere, from any device.

“Vertafore is a technology giant in the insurance industry that shares our mission to transform the way business is done,” said Keith Krach, chairman and CEO, DocuSign. “We’re proud to partner with Vertafore to help more insurance agents achieve their digital transformation with DocuSign’s Digital Transaction Management platform.”

As the official eSignature partner to the Big ‘I’ and its 250,000 members, DocuSign helps more companies keep the business of insurance digital with its industry-leading Digital Transaction Management platform. In addition to eleven of the fifteen top U.S. insurance carriers, the following leading insurance organizations trust DocuSign’s DTM platform as customers: AON, Arthur J. Gallagher, Auto Insurance Specialists (AIS), Banner Life, Brown & Brown, Fidelity National Title, RPS First Premium, Great American Insurance Group, Hallmark, Hylant Group, Kansas City Life, Pacific Life, Pinney Insurance, RightSure Insurance Group, Savings Bank Life Insurance Company of Massachusetts (SBLI), SAIF, Sentry Insurance, Solace Insurance, Starr Companies, The Hanover, Transamerica, and United Automobile Insurance Services.

Companies interested in learning more about DocuSign DTM for the insurance industry may visit or




Jennifer Fleming
Tallgrass PR for DocuSign NA PR
+1 (605)275-4075

Julia Walsh MPRCA
Chameleon PR for DocuSign EMEA PR
+44 (0) 20 7680 5500

Lindsey Bradshaw 
Barokas PR for Vertafore


About DocuSign Inc.
DocuSign® is The Global Standard for Digital Transaction Management™. Global enterprises, business departments, individual professionals, and consumers have standardized on DocuSign, with more than 40,000 new users joining the DocuSign Global Network every day. Today, that network includes millions of users in 188 countries. DocuSign's DTM platform supports legally compliant electronic and digital signature processes tailored to meet requirements globally with localization in 43 languages. Companies and individuals DocuSign to accelerate transaction times to increase speed to results, reduce costs, increase security and compliance, and delight customers across nearly every industry – from financial services, insurance, technology, healthcare, manufacturing, communications, real estate, retail, and consumer goods to higher education, non-profit and others – as well as every business department, including sales, finance, operations, procurement, HR/staffing, legal, and customer support. For more information, visit or call 877.720.2040. Visit the DocuSign blog at and follow DocuSign on Twitter, LinkedIn, and Facebook.


About Vertafore 
Vertafore delivers software and services that transform the business of insurance. More than 20,000 agencies and carriers rely on Vertafore to provide leading-edge technology that connects the entire industry with the most complete source of solutions:  agency management, rating and connectivity, content management and workflow, information solutions and producer lifecycle management—so their businesses run better and are more profitable. For more information about Vertafore, please visit and follow Vertafore on Twitter, LinkedIn, and Facebook.  Vertafore, the Vertafore logo and design and other trademarks mentioned belong to Vertafore, Inc.  Other trademarks belong to their respective owners.  ©2014 Vertafore, Inc. and its subsidiaries