DocuSign and Xerox Offer Businesses Digital Transaction Management Solution to Meet Growing Customer Demand

SAN FRANCISCO, CA –– DOCUSIGN MOMENTUM –– March 5, 2014 – Customers are increasingly demanding quick and secure methods to process documents digitally to avoid the need to sign hard copies of agreements and contracts like bank paperwork. To solve this need, DocuSign and Xerox (NYSE: XRX) are offering a combined solution via a Digital Transaction Management (DTM) platform for businesses in need of back end document processing with eSignature.

The new partnership will combine DocuSign’s eSignature solution with Xerox’s Transaction Content Manager (XTCM), allowing businesses to offer their customers a digital process from start to finish. The offering is available immediately to customers of both companies. 

"We predict that by the end of the decade, every successful company will be fully digital," said Keith Krach, chairman and CEO, DocuSign. “As such, companies will increasingly require secure solutions to process transactions completely digitally – making our Digital Transaction Management platform an ideal solution.”

The DocuSign Digital Transaction Management platform delivers:

  • Faster, More Cost Effective Transactions: DocuSign eliminates the time and costs of printing, faxing, scanning, and overnighting documents, as well as manual data entry and associated errors when processes revert to analog.
  • Improved Compliance with Less Risk: DocuSign offers a complete, legally binding audit trail that helps organizations of all sizes, industries and geographies ensure processes are followed to improve compliance and minimize risk.
  • More Satisfied and Loyal Customers: Customers appreciate the convenience of DocuSign to complete business anytime, anywhere, on any device.

“Our customers are able to achieve true end-to-end automation of mission-critical workflows with the new DocuSign solution integrated into our platform,” said Mark Johnston, chief innovation officer, Financial Services, Xerox. “No longer do our customers – or their customers – have to worry about breakdowns that occur when processes go offline to capture required data and signatures. We’re looking to bring this enhanced platform to our mobile offering in the near future, making fast and secure transactions easy for on-the-go.”

Document-and image-centric business processes are supported by the enhanced platform, with the option to integrate other data-driven systems like Customer Relationship Management or Enterprise Resource Planning.

Organizations of all sizes, industries, and geographies trust DocuSign because the company’s platform is the safest, most reliable, and secure in the industry. DocuSign provides a legally binding audit trail with every DocuSigned document to give users confidence in every transaction. Companies using DocuSign leverage DocuSign’s global information security management system (ISMS) that’s examined and certified to the highest international security standards, including ISO/IEC 27001.



Jennifer Fleming                                Gregor Perotto                                            

TallGrass PR                                      DocuSign, Inc.

605-275-4075                                  206-576-8081

About DocuSign Inc.
DocuSign® is The Global Standard for Digital Transaction Management™. Global enterprises, business departments, individual professionals, and consumers have standardized on DocuSign, with more than 40,000 new users joining the DocuSign Global Network every day. Today, that network includes millions of users in 188 countries. DocuSign's DTM platform supports legally compliant electronic and digital signature processes tailored to meet requirements globally with localization in 43 languages. Companies and individuals DocuSign to accelerate transaction times to increase speed to results, reduce costs, increase security and compliance, and delight customers across nearly every industry – from financial services, insurance, technology, healthcare, manufacturing, communications, real estate, retail, and consumer goods to higher education, non-profit and others – as well as every business department, including sales, finance, operations, procurement, HR/staffing, legal, and customer support. For more information, visit or call 877.720.2040. Visit the DocuSign blog at and follow DocuSign on Twitter, LinkedIn, and Facebook.


About Xerox
Since the invention of Xerography 75 years ago, the people of Xerox (NYSE: XRX) have helped businesses simplify the way work gets done. Today, we are the global leader in business process and document management, helping people be more efficient so they can focus on their real business. Headquartered in Norwalk, Conn., more than 140,000 Xerox employees serve clients in 160 countries, providing business services, printing equipment and software for commercial and government organizations. Learn more at