DocuSign Cited as a Leader in Independent Research Firm Report on eSignatures

DocuSign Achieves Highest Rank in All Research Criteria Buckets: Current Offering, Strategy (Tied) and Market Presence

SAN FRANCISCO – May 2, 2013 – DocuSign, The Global Standard for eSignature®, today announced that Forrester Research, Inc. has recognized DocuSign as a leader in electronic signature, according to the April 2013 report, The Forrester Wave™: E-Signatures, Q2 2013. The independent research firm ranked DocuSign highest across all three research categories: Current Offering, Strategy (Tied), and Market Presence.

DocuSign received the highest possible score (5/5) across ten of the research criteria, including:

  • Sender configuration and customization
  • Mobile platform support
  • Forms and data
  • Global support
  • Integration flexibility
  • Enterprise scalability
  • Breadth and depth of eSignature services
  • eSignature strategy
  • eSignature revenue, and
  • Organizational strength.

“I’m thrilled the passion, customer focus, innovation, and company momentum of DocuSign has, in our opinion, led to a leader position in the Forrester Wave on eSignatures,” said Keith Krach, chairman and CEO, DocuSign. “We measure our success based on our customers’ success, and we believe this recognition reflects the results of our work with our more than 60,000 customers such as Fidelity, HP,, and Transamerica.”

“DocuSign leads the field with research and development (R&D) investment and customers,” wrote Craig Le Clair, vice president and principal analyst, Forrester Research, in the April 2013 report, The Forrester Wave™: E-Signatures, Q2 2013. “With a simple vision to empower anyone to sign anything, anywhere, anytime, DocuSign has invested more than $100M to date in the company, which is evident in the depth of features and capabilities, number of integrations, and breadth of customer use cases.”

Global enterprises, business departments, individual professionals, and consumers are standardizing on DocuSign, with more than 60,000 new users joining the DocuSign Global Network every day. Today, that network includes more than 35 million users who have DocuSigned more than 300 million documents in 188 countries. DocuSign is used to accelerate transaction times to increase speed to results, reduce costs, and delight customers across industries – from financial services, insurance, technology, healthcare, manufacturing, communications, property management and consumer goods, to higher education and others.

DocuSign’s growing customer base includes companies like AON, Ariba, Auto Insurance Specialists (AIS), Bayer, BECU, Boston Scientific, Box, California Closets, CB Richard Ellis, CenturyLink, Cisco, Comcast, Costco, DuPont, Expedia, Extra Space Storage, IKON Financial Services, Legal & General America (Banner Life and William Penn Life Insurance), LinkedIn, Madison Capital, Medtronic, Pinney Insurance, Siemens, Sony, TD Ameritrade Institutional, Transamerica, United Automobile Insurance Services, Wellmark, Xerox, Yahoo!, and Yamaha.

To access a copy of The Forrester Wave™: E-Signatures, Q2 2013 report, visit the DocuSign web site. For more information on DocuSign, visit, or register to attend the company’s annual customer, partner and developer conference in San Francisco, May 14-16, 2013. Join nearly a thousand industry thought leaders sharing insights, experiences, and best practices on adopting cloud, digital, and mobile technologies to dramatically enhance business results. Register at