DocuSign Doubles Credit Union Customers in 12 Months

DocuSign eSignature Helps Credit Unions Streamline Transactions, Reduce Costs and Delight Members

MIAMI BEACH, FL – CUNA LENDING CONFERENCE – November 6, 2012 DocuSign, the global standard for eSignature, today announced that more than 400 credit unions have standardized on DocuSign for electronic signature to accelerate speed to revenue, lower costs, and improve member satisfaction.  In the past twelve months, DocuSign added more than 200 customers representing more than $100 billion in assets, growing the number of credit unions using DocuSign by more than 100 percent.

With DocuSign, credit unions cut transaction cycle times from days to minutes, eliminate ‘Not in Good Order’ documents, and increase close rates. DocuSign also lowers costs by reducing printing, faxing, scanning and overnighting documents for signature, while increasing member satisfaction with the ability to open new accounts and loans in minutes—anytime, anywhere, on any device.

“DocuSign’s powerful eSignature solution provides tremendous benefit for our members around the country,” said Shane Reagan, consumer lending manager at Robins Federal Credit Union. “Our members enjoy DocuSign’s convenient, fast and secure signing experience for all their account and loan documents, and internally we value the simplified workflow and straight-through processing.”

Credit unions standardizing on DocuSign over the past year include Arizona Federal Credit Union, CommunityAmerica Credit Union, Georgia’s Own Credit Union, Harvard University Employees Credit Union, Kinecta Federal Credit Union, Sandia Laboratory Federal Credit Union, State Department Federal Credit Union, Travis Credit Union, UMassFive College Federal Credit Union, and hundreds more.

 “DocuSign has become the credit union industry standard for eSignature by delivering immediate ROI to credit unions through faster transactions, lower costs and a better member experience,” said Dustin Grosse, chief marketing officer, DocuSign. “With DocuSign, credit unions have the most robust and secure eSignature platform available to support all types of financial transactions, including member loan applications, account changes and money movement.”

“Getting the loan on the books, based on your average loan size, just a day earlier pays for the DocuSign service,” said Cassie Mangold, director of consumer lending at TTCU.

DocuSign’s growth in customers is made possible by strong partners including Ackcelerant, Allied Solutions, BluePoint Solutions, CUNA Mutual Group, eDoc Innovations, Fiserv, MeridianLink, WyCom, and others that extend the use of DocuSign among credit unions across the industry.

Credit unions interested in learning more about DocuSign can visit DocuSign at the Credit Union National Association (CUNA) Lending Conference in Miami Beach, FL, November 4-7, 2012, or by visiting


About DocuSign Inc.
DocuSign® is the leader in eSignature transaction management and the global standard for eSignature®. Global enterprises, business departments, individual professionals and consumers are standardising on DocuSign, with 60,000 new users joining the DocuSign Global Network every day. Today, that network includes more than 23 million users who have DocuSigned more than 220 million documents in 188 countries. DocuSign is used to accelerate transaction times to increase speed to results, reduce costs, and delight customers across nearly every industry – from financial services, insurance, technology, healthcare, manufacturing, communications, property management and consumer goods, to higher education and others. For more information, visit or call 877.720.2040. Visit the DocuSign blog at and follow DocuSign on Twitter, LinkedIn and Facebook.