DocuSign Recognized as Back-to-Back Leader in G2 Crowd Grid™ for eSignature
SAN FRANCISCO, CA –– January 30, 2014 – DocuSign, The Global Standard for eSignature®, announced G2 Crowd has again named DocuSign a Leader in its Winter 2014 Grid™ for eSignature based on DocuSign earning a high customer satisfaction score and the highest scale score. DocuSign was also named a Leader in the Summer 2013 Grid, where the company was noted as “Most Popular eSignature Tool” and “Best in Category” in user reviews.
Customers in a range of industries – from insurance to financial services, healthcare, high tech, the public sector, real estate, and more – reviewed DocuSign as part of the Winter 2014 Grid. Ninety-four percent of users rated DocuSign 4 or 5 stars, and 89 percent of users would recommend DocuSign to their peers.
“We measure our success by our customers’ success,” said Michael Londgren, vice president of product marketing, DocuSign. “We couldn’t be happier to see our customers again ranking DocuSign as a leader in G2 Crowd’s eSignature Grid. It’s continued validation that DocuSign is helping customers keep business digital to achieve immediate ROI and bottom-line results.”
Godard Abel, co-founder and CEO of G2 Crowd, noted, “eSignature is becoming a standard part of the business process for companies of all sizes. Large corporations use eSignature tools to increase efficiency, and small businesses rely on eSignature to facilitate contracts and other transactions. Customers of all sizes shared their feedback on DocuSign, and based on data gathered from these customer reviews, DocuSign scored highly and has been named a back-to-back Leader on the Grid.”
DocuSign resonates strongly with all types of organizations because of the value it delivers for businesses of every size, industry, and geography. Fulfilling its promise to innovate workflows, users like Dawn O’Neal raved that DocuSign is the “Cadillac of electronic signatures.” O’Neal was won over by the increased efficiency in processing contracts, as well as the customer support. She loves the ability to have clients sign a document and immediately it’s sent to other agents in the transaction without having to take extra steps, noting that DocuSign is “Very time saving!”
Along with stress-free use, DocuSign led the pack with its seamless integration with other software. DocuSign customer John Fagan noted in his review that he could not “provide the highest level of service without DocuSign!” His clients “love it, appreciate it, and now expect it.”
DocuSign’s diverse platform, including DocuSign’s mobile app for iPhones, iPads, Androids, and Windows mobile devices earns equal buzz for saving time and money. DocuSign customer Tracey Thomas credits the company’s eSignature transaction management platform for allowing her to “submit offers and finish documents faster than the competition.”
Overwhelmingly, G2 Crowd users singled out DocuSign as an invaluable companion that is integral to a thriving business. According to the experience of Jeremy Lehman, DocuSign is a “forward thinking company” and “the only eSign choice.”
The Grid by G2 Crowd helps businesses select the best eSignature based on insights aggregated from customer reviews and social data. G2 Crowd provides a trusted resource for the enterprise technology community by authenticating its users through LinkedIn and validating their contributions to ensure that reviews submitted reflect authentic feedback from real software users. G2 Crowd’s founders, during their 15 years in the enterprise software industry, saw the shortcomings and inefficiency in the software selection process. Individuals interested in reading the full G2 Crowd eSignature Grid may visit http://www.g2crowd.com/categories/e-signature/compare. Companies interested in learning more about DocuSign’s eSignature transaction management platform may visit www.docusign.com.
Jennifer Fleming Gregor Perotto
TallGrass PR DocuSign, Inc.
About DocuSign Inc.
DocuSign®, The Global Standard for eSignature®, is the leader in eSignature transaction management. Global enterprises, business departments, individual professionals, and consumers are standardizing on DocuSign, with more than 60,000 new users joining the DocuSign Global Network every day. Today, that network includes users in 188 countries. DocuSign is used to accelerate transaction times to increase speed to results, reduce costs, and delight customers across nearly every industry – from financial services, insurance, technology, healthcare, manufacturing, communications, property management and consumer goods, to higher education and others. For more information, visit www.docusign.com or call 877.720.2040. Visit the DocuSign blog at www.docusign.com/blog and follow DocuSign on Twitter, LinkedIn and Facebook.
About G2 Crowd
G2 Crowd is the trusted site for business software reviews. Enterprise technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines, G2 Crowd aims to bring authenticity and transparency to the business technology industry. You can follow G2 Crowd on Twitter, LinkedIn and Facebook.