First Premium Insurance Fuels Insurance Rating Engine with DocuSign eSignature Service

DocuSign Application Programming Interface Streamlines Insurance Application Signing Process

“First Premium looked at a lot of solutions, from simple online services with a check box to accept the agreement to the electronic pad and pen seen in retail stores. When we looked at DocuSign, it all made sense—plus there was no additional hardware to buy,” said Jay A. Pellegrini, Jr., president and CEO of First Premium Insurance Group. “With DocuSign, we can provide a completely automated system online—from rating and quoting to signing the completed application. DocuSign will reduce our cycle time, improve our application return ratio and even increase client satisfaction. And, we anticipate 100% accuracy in submitted applications using DocuSign.”


First Premium provides retail insurance agencies in the Southeast with a variety of personal insurance products, including manufactured home and dwelling products. The current application process requires agents to look up rates online, print and mail the application for the client to complete, sign and return. The process is costly, labor intensive and error-prone, often necessitating that applications be returned to clients due to incomplete data fields and missing signatures. Many of the agencies asked First Premium to automate the application process from rating through client signing.


First Premium used the DocuSign Connect application programming interface (API) to integrate DocuSign eSignature technology into its existing rating engine. This seamless solution will enable agents to complete the entire application process online in minutes, eliminating paper applications that now take days or weeks to complete.


Insurance carriers and agencies alike are quickly adopting the DocuSign eSignature platform. First Premium joins insurance industry leaders such as Banner Life, iPipeline, QuickQuote, Lincoln Financial Group, and others in this fluid migration to the most trusted eSignature platform available. DocuSign is proven to improve cycle time, enhance customer satisfaction and increase business processes. For more information on how the DocuSign eSignature platform can positively impact the insurance industry, visit:


“First Premium Insurance Group is a leader in meeting customer demands by deploying technology that makes it easier and more efficient for their clients to do business with them,” said Steve Woodworth, market director of wealth management and insurance at DocuSign. “DocuSign is pleased to be working with this certified managing general agent to help them streamline their business processes, close deals faster and enhance client satisfaction.”




First Premium Insurance Group, Inc.


Established in 1973, First Premium Insurance Group, Inc., is a general agency and program manager offering a variety of personal and commercial lines products serving retail agents and Managing General Agents throughout the United States. First Premium specializes in program and facility business—product design, state filings, marketing, underwriting, policy issuance, claims administration, electronic reporting and direct renewal solicitation. Headquartered in Louisiana and with an office in Florida, First Premium represents several insurers with premium under management exceeding $100,000,000 annually. For more information, telephone (800) 256-2171 or visit


About DocuSign, Inc. 


DocuSign, Inc. is the leading provider of on-demand software services for electronic signature. DocuSign empowers individuals, small businesses and global enterprises to operate faster and more efficiently, with greater profitability, enhanced security and compliance. DocuSign is the only Web-based service to securely automate and control the entire electronic document signing process. DocuSign employs the SaaS eSign industry's only enterprise class SAS-70, fully redundant data center delivering 99.993% uptime for customers over the last 31 months. To date, more than 78 million signature events have been executed using DocuSign. In addition, DocuSign is the official and exclusive provider of e-signature services for the National Association of REALTORS® 1.1 million members, under the REALTOR Benefits® Program.


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