Idaho Central Credit Union Increases Efficiencies with DocuSign eSignature Service

DocuSign Helps Financial Institution Enhance Customer Satisfaction with Faster Loan Funding

DocuSign, the leading provider of on-demand electronic signature solutions, today announced that Idaho Central Credit Union (ICCU) uses DocuSign to securely finalize consumer lending documents online. ICCU selected DocuSign to replace the time-consuming and costly paper-based loan signing process. DocuSign will help ICCU increase member satisfaction, streamline workflows and reduce the time to fund member loans to same day funding.

Idaho Central Credit Union was organized as a state chartered credit union in 1940. Today, ICCU serves more than 84,000 members and has grown to more than $800 million in assets. This member-owned financial institution is dedicated to offering members the best value and service in financial products, while further enhancing the credit union’s technology and environmentally-friendly initiatives. As a result, ICCU chose DocuSign to deploy a faster, less costly, more convenient and greener method to sign loan documents.

“We looked at e-signing as a part of our technology strategic goal to improve loan process workflows and member convenience. We were totally blown away by DocuSign," said Camille Montgomery, information systems business analyst at ICCU. “It flows so well and it’s easy — members click to start, click to sign. We’re confident that DocuSign is the best fit to streamline and accelerate our loan signing process to save the Credit Union time, paper and postage costs."

DocuSign offers ICCU members anywhere, anytime convenience to safely and securely sign consumer loan documents online. Using a laptop or mobile device, ICCU members can electronically sign and return loan documents in minutes, thereby significantly reducing the time, environmental impact and cost of traditional paper-based loan processing. The DocuSign service provides ICCU members additional value and will complement the high quality of service members have come to expect.

"We are pleased to be partnering with this innovative financial institution," said Steve King, president and CEO of DocuSign. "We look forward to continuing our work with ICCU to reduce costs and accelerate the loan signing process, while enhancing member satisfaction."

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About Idaho Central Credit Union

Idaho Central Credit Union was organized as a state charted credit union in 1940. Since then, it has grown into Idaho’s premier credit union with over $800 million in assets, more than 84,000 members and 19 locations throughout the state. Idaho Central is a full-service, federally insured financial institution serving individuals living within 34 counties in Idaho. Learn more about ICCU by calling 800-456-5067 or visit

About DocuSign, Inc. 

DocuSign, Inc. is the leading provider of on-demand software services for electronic signature.DocuSign empowers individuals, small businesses and global enterprises to operate faster and more efficiently, with greater profitability, enhanced security and compliance. DocuSign is the only Web-based service to securely automate and control the entire electronic document signing process. DocuSign employs the SaaS eSign industry's only enterprise class SAS-70, fully redundant data center delivering 99.993% uptime for customers over the last 31 months. To date, more than 70 million signature events have been executed using DocuSign. In addition, DocuSign is the official and exclusive provider of e-signature services for the National Association of REALTORS® 1.1 million members, under the REALTOR Benefits® Program.

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