Insurance Companies Standardize on DocuSign as Trusted eSignature Solution

DocuSign Electronic Signature Helps Life, Property and Casualty Insurance Companies Deliver Straight Through Processing to Delight Customers and Reduce Costs

SAN FRANCISCO –  DOCUSIGN MOMENTUM – May 3, 2012DocuSign, the global standard for electronic signature, announced today that the nation's leading life and property & casualty insurance companies have standardized on DocuSign to enable straight through processing of insurance policies to enhance client satisfaction, increase speed to revenue, and reduce costs.

“With our long history of helping insurance providers, carriers, and agents offer a better and more convenient experience for their clients, DocuSign has become the eSignature standard across the insurance industry,” said Keith Krach, chairman and CEO of DocuSign. “DocuSign is dedicated to helping insurance companies deliver outstanding service while finishing business faster and better with the easiest, fastest, most secure way to get a signature.”

Leading insurance companies such as 1st Guard, AAA Allied Group, AON, Auto Insurance Specialists (AIS), BMCC Insurance, Driver’s Insurance Company, Fidelity National Title, First Premium, Hallmark, Legal & General America (Banner Life and William Penn Life of NY), Madison National Life, Pinney Insurance, RightSure Insurance Group, Savings Bank Life Insurance Company of Massachusetts (SBLI), Solace Insurance, Transamerica, and United Automobile Insurance Services have standardized on DocuSign to:

  • Improve the customer experience – Insurance companies can deliver a faster, easier, and more convenient way for customers to sign up for coverage and make account or beneficiary changes.
  • Gain real-time visibility & control – Track the status of documents in real time so insurance agents always know where insurance policies are in the signature process.
  • Reduce manual work and eliminate errors – Insurance companies can pre-populate forms with customer data via DocuSign’s full integration with leading CRM systems, as well as update data with information supplied by customers via DocuSign.

“Using DocuSign has improved our application return rates by more than 20 percent and reduced our cycle time by almost two weeks,” said Nicole Ward, director of business development at Pinney Insurance. “We couldn’t ask for a better partner. Pinney Insurance Center truly feels like we have gained a partner in the insurance industry to improve efficiencies and allow us to be environmentally conscious since we no longer print very long applications and mail them to clients.”

“SBLI chose DocuSign because we were looking for a way to shorten the processes, and DocuSign helped us look at our processes in a different way,” said Maura Reilly, vice president of sales operations at SBLI. “They’re a partner that’s helping us bring our business to the next level.”

“Our sales team and customer service representatives love DocuSign. Our customers love it as well,” said George Kalamaras, assistant vice president at Auto Insurance Specialists. ”The bottom line is DocuSign has allowed us to do more, spend less, and have greater efficiency.”

DocuSign is a founding partner in the SaaSinsure initiative in Europe which has created an IT platform that brings together the benefits of CRM, the social enterprise, marketing, electronic documentation, and policy administration by integrating leading technologies including the world’s number one sales application, Salesforce, the market leading insurance system, TIA, and the global standard for eSignature and leading certified document delivery platform, DocuSign.

Insurance companies interested in learning more about DocuSign’s electronic signature solution can visit



Jennifer Fleming                                                     Gregor Perotto
TallGrass Public Relations                                        DocuSign, Inc.
605-275-4075                                                         206-576-8081                  

About DocuSign Inc.
DocuSign® is the leader in electronic transaction and signature management, and the global standard for eSignature. DocuSign helps customers accelerate transaction cycle times to increase speed to results, reduce costs, and delight customers with the easiest, fastest, most secure global network for sending, signing, tracking, and storing documents in the cloud. For more information, visit or call 877.720.2040. Visit the DocuSign blog at and follow DocuSign on Twitter, LinkedIn and Facebook.