Resort Realty Books with DocuSign eSignature Service

DocuSign Improves Booking Process for Outer Banks Vacation Rental and Real Estate Firm

DocuSign®, the leader in on-demand electronic signature solution, today announced that Resort Realty uses DocuSign to expedite its vacation rental bookings. The North Carolina-based luxury vacation rental management firm employs DocuSign electronic signature services to accelerate the booking of more than 7,000 reservations annually for more than 450 Outer Banks vacation rental properties. Resort Realty chose DocuSign after in-depth research, a cost-versus-return analysis and viewing DocuSign's list of clients.

Since deploying DocuSign, Resort Realty has reduced the signing time of lease agreements from days to minutes. DocuSign also provides a competitive advantage by enhancing customer service, and eliminating the hassle and delay of mailing or faxing signed contracts.

"DocuSign has come to the rescue, reducing signing time from days to minutes," said Michael Harrington, CEO of Resort Realty. "DocuSign will become the standard because it works. We love it."

In addition, Resort Realty improved the owner contract process by digitally delivering annual renewal contracts to owners. Once owners electronically sign the contract, Resort Realty can approve the next year's rental rates, allowing the company to announce availability on its Web site so vacationers can jump start booking for the next vacation season.

The DocuSign Advantage

Resort Realty selected DocuSign based on the following key criteria:

  • Ease of Use—DocuSign makes it easy for Resort Realty to send vacation rental lease agreements for e-signature, and just as simple for clients to sign electronically. This intuitive service closely replicates the traditional signing experience.
  • Compliance—With DocuSign, Resort Realty is assured of security as contracts are an encrypted PDF. Signers are authenticated and contracts are returned only when completed, ensuring 100 percent compliance. DocuSigned agreements are legally binding, backed by a comprehensive audit trail.
  • Real-time Visibility—DocuSign reveals the signing status of every document in real-time—when it was opened, when it was signed and which documents remain outstanding.
  • Workflow Management—DocuSign provides Resort Realty's an automated, more efficient process—reducing turnaround time from days to minutes. 

For more information, read the detailed case study at:


About DocuSign, Inc. 

DocuSign, Inc. is the leading provider of on-demand software services for electronic signature.DocuSign empowers individuals, small businesses and global enterprises to operate faster and more efficiently, with greater profitability, enhanced security and compliance. DocuSign is the only Web-based service to securely automate and control the entire electronic document signing process. DocuSign employs the SaaS eSign industry's only enterprise class SAS-70, fully redundant data center delivering 99.993% uptime for customers over the last 30 months. To date, more than 70 million signature events have been executed using DocuSign. In addition, DocuSign is the official and exclusive provider of e-signature services for the National Association of REALTORS® 1.1 million members, under the REALTOR Benefits® Program.

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